How Tile Distributor/Dealer can Help Customers Select the Right Tiles?
23 May 2019
Selling tiles is a very goodbusiness. But with the advancement in the tile industry, it can get difficult to stay on top owing to the tough competition in the market. Dealers often have to face customers with no prior knowledge of tiles. Such situations can make sales go slow since it may take hours at end for your customers to find a match. Being a tile distributor or a dealer and having your own tile showroom requires you to go that extra mile and assist your customers to choose the perfect tiles for their property. Not only it helps you in boosting sales, but also build a strong client-customer relationship. Giving genuine advice is an emphathetic way to win your customers. Here are a few tips that may help you assist your customer the next time he/she comes to you for advice.
Position and Design
The location of the tiles is the most important factor when choosing the tiles. So, you can start by asking questions about where they want the tiles. Be specific in your questions. If you are showing them exterior floor tiles, ask whether they would place the tiles next to a pool, in a garden, etc. To help them choose a design, you can show them your catalog and ask them to pick three designs they like. You can use these as a reference and show them similar designs. Inquire about their wall colors and suggest them designs that contrast perfectly and provide a holistic look.
Texture and Size
Smaller tiles can make enormous rooms seem cozier while larger ones can make small rooms feel spacious. As for the texture – it is another factor which depends on the location. Wet areas such as bathrooms need ceramic tiles with a grip or wooden texture. Outdoor areas can be glossy or matte depending on the location. Many tile manufacturers in India produce the various design in different textures which makes it easy to help your customers find their ideal tiles.
Ceramic or Vitrified/Porcelain
Generally, for wall application ceramic wall tiles are preferred as ceramic body has higher water absorption which makes application of tile easier. Also, wide range of wall tile designs in ceramic are available at lower prices than vitrified tile. So it is best fit for wall.
For floor application vitrified/porcelain tile is preferred as it has water absorption less than 0.05% which gives it high strength and durability. In vitrified tile, various sizes from 600*600mm to 1200*2400mm are available to match your customers needs.
Being a top-notch tile manufacturer in India, we, at SakarMarbo can provide you premium quality tiles that could precisely suit your business requirements. From creative digital printing tiles to natural woodlook tiles to durable double charged vitrifiedtiles to regular ceramic and vitrified tiles of various types, we manufacture tiles that are sure-shot the best bet for your customers and ofcourse for you.
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